Who to call to get help
Coronavirus hotline (1800 675 398) and press 3. You will be connected to a volunteer from the Australian Red Cross who can link you with local supports.
There are plenty of ways to support other people, or be supported if you are feeling anxious or uncertain.
Lifeline Australia 13 11 14
A crisis support service offering short term support at any time for people who are having difficulty coping or staying safe.
Beyond Blue 1800 512 348
Coronavirus Mental Wellbeing Support Service.
Eheadspace 1800 650 893
Online and webchat support and counselling for 12-25 year olds, their family and friends.
Care in Mind
Online and phone counselling for people living, working, or studying in Melbourne’s northern, central, and western suburbs. Phone: 1300 096 269 (24 hours a day, 7 days a week). CareinMIND online counselling.
Free telephone and online service for people with stress, worry, anxiety, low mood or depression. It provides online assessment and treatment for anxiety and depression and can help you find local services. Call 1800 61 44 34 (8am – 8pm, Monday – Friday; 8am-6pm, Saturday).
Suicide Call Back Service
Mental health support, call back service: 1300 659 467 or online at suicidecallbackservice.org.au (24 hours a day, 7 days a week)
Youth focused mental health and support services
Headspace – Call eheadspace on 1800 650 890 or online at www.headspace.org.au
Kids Helpline – Call 1800 55 1800 or kidshelpline.com.au
ReachOut – Online at reachout.com.au
SANE Australia – Call 1800 187 263 or online at sane.org
Orygen Digital – Call 1800 888 320 or online at Moderated Online Social Therapy
1800Respect – confidential counselling, information and support for people impacted by sexual assault, domestic or family violence and abuse via phone or online chat. Phone: 1800 737 732 (24 hours a day, 7 days a week). 1800Respect online chat.
Directline – confidential alcohol and drug counselling and referral service. Phone: 1800 888 236 (24 hours a day, 7 days a week). Directline online counselling.
Switchboard Victoria – telephone and web counselling, information, and referral service for LGBTQI people. Phone: 1800 184 527 (3pm – 12am, 7 days a week). QLife Webchat.
- Information sheet: Mental health and coronavirus (COVID-19) information for seniors (Word)
- Information sheet: Mental health and coronavirus (COVID-19) information for parents and families (Word)
- Information sheet: Mental health and coronavirus (COVID-19) information for those in isolation (Word)
- Beyond Blue offers practical advice and resources at beyondblue.org.au. The Beyond Blue Support Service offers short term counselling and referrals by phone and webchat on 1300 22 4636.
- Lifeline offers tips, resources and advice, as well as crisis and suicide support. Phone: 13 11 14 (24 hours/7 days). Text: 0477 13 11 14 (6pm – midnight AEDT, 7 nights). Chat online: www.lifeline.org.au/crisis-chat (7pm – midnight, 7 nights)
- Phoenix Australia, the Centre for Post-Traumatic Mental Health, offers advice, tips and resources at phoenixaustralia.org
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